Process Mapping
Also called: Workflow Mapping, Requirements Mapping
The detailed documentation of every step, decision point, data requirement, and handoff in an operational process. In construction software development, process mapping is the foundation of system design.
Why It Matters in Construction
Accurate process maps are the specification for software development. Without them, developers build based on assumptions that do not match operational reality.
Common Examples
- Documenting every step in a change order from field identification to final billing.
- Mapping the approval chain for safety incident reports including exception paths.
- Recording data requirements at each step of the daily reporting workflow.