Vendor Dependency
The degree to which a company's operations rely on a specific software vendor for functionality, data access, integrations, and ongoing support.
Why It Matters in Construction
High vendor dependency reduces negotiating power, limits operational flexibility, and creates risk if the vendor changes pricing, features, or support quality.
Common Examples
- All project data stored only in the vendor's cloud with no export option.
- Integrations that only work through the vendor's proprietary connectors.
- Critical workflows that cannot function without the vendor's platform.