Horizontal Software
Software designed for use across all industries, providing generic capabilities like project management, communication, or file storage that must be adapted to fit specific industry workflows.
Why It Matters in Construction
Horizontal tools require construction companies to build workflows on top of generic features, creating ongoing maintenance burden and fragility.
Common Examples
- Using a generic project management tool for construction project tracking.
- Adapting a form builder for safety inspections.
- Using a general communication platform for field-to-office coordination.