Adoption Rate
The percentage of intended users who actively and consistently use a software system as designed. In construction, adoption rate is the ultimate measure of whether software works for the people it was built for.
Why It Matters in Construction
Low adoption means the software failed operationally, regardless of its technical quality. Construction software with poor field adoption becomes expensive shelfware.
Common Examples
- Tracking daily active users among field crews compared to total crew count.
- Measuring time-to-competency for new users on a custom system.
- Comparing paper-based process completion rates with digital completion rates.